Appointments/COVID

Check-in guide for your appointment

  • Please travel alone where possible and endeavour to arrive no more than five minutes before your scheduled appointment.
  • Our door will be locked.
  • Patients can only be seen by appointment so that we are able to maintain social distancing.
  • On arrival please stay in your car/outside the practice and phone our dedicated check-in line on 01877 330 724
  • We will then carry out a risk assessment with you. If we have not received your electronically updated medical history we will update this with you over the phone.
  • Once this is complete and the dentist is ready to see you the receptionist will unlock the door and let you in.
  • Please wear a face covering
  • Please do not touch any door handles.
  • You will be asked to sanitise your hands before you will be taken to the treatment room.
  • After your treatment a staff member will take you to our reception.
  • We accept card payment only (Debit/Credit card) to allow a contactless transaction. We will not accept cash payments.
  • No toilet facilities will be available except in an emergency.
  • All dental staff will be using personal protective equipment in line with current recommendations and evidence.
  • If you are a patient in a vulnerable group, or are shielding but do require urgent dental treatment, we will try to book you in the beginning of our sessions where possible.